Effective date: November 4, 2026
Roman Air Cooling & Heating (“Roman Air,” “we,” “us” or “our”) respects your privacy. This policy explains what information we collect when you visit myromanair.com, request an estimate, book service, or contact us by phone, text or email, and how we use and protect it.
¿Prefiere leer esta política en español? Llámenos al (407) 214-0709 y con gusto le ayudamos.
Information you give us. When you use our instant estimate, fill out a form, book a visit or contact us, you may give us your name, phone number, email address, service address and ZIP code, and details about your home and HVAC system, such as its size, the type of system you have and the options you’re interested in. If you buy services from us, we also collect the information needed to complete the job, process payment, apply for financing and register your equipment warranty.
Information collected automatically. Like most websites, we collect basic technical information when you visit, such as your device and browser type, IP address, the pages you view, the site that referred you, and information from cookies or similar technologies.
Information from other sources. We may receive information from companies that help us run our business, such as financing partners (for example, whether an application was approved) and review platforms.
If you agree to receive text messages from us, we may text you about your estimate, appointments and service. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts, or HELP for help. Agreeing to receive texts is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell your personal information. We share it only as needed to run our business and serve you:
None of the sharing described above includes text messaging opt-in data or consent.
We use cookies and similar tools to keep our website working, understand how visitors use it and measure our advertising. Some of these tools may be provided by other companies, such as Google. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google’s browser add-on. Some parts of the website may not work properly without cookies.
Our website links to other sites, such as our online booking form, financing applications and review sites. Those sites have their own privacy policies, and we are not responsible for their practices.
We keep your information as long as we need it for the purposes described in this policy, including keeping service, warranty, tax and legal records.
We use reasonable administrative, technical and physical safeguards to protect your information. No website or system is completely secure, so we cannot guarantee absolute security.
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date above.
Roman Air Cooling & Heating
1415 Belladonna Pl, St. Cloud, FL 34771
Phone: (407) 214-0709
Email: contact@myromanair.com
